Blog
What breaks when you grow
Coaching is your job, not ours. What we write about here is the other half of the trade: the tracking, the check-ins, the clients who leave without warning, and the tools you hold all of it together with. We publish rarely, and only when we have something specific to say.
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Nobody quits on the day they quit
It is decided weeks earlier, in the sessions they skip while nobody is looking. What to measure to catch it in time, over what window, and what the number will not tell you.
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The spreadsheet holds until things go well
A spreadsheet is an excellent calculator and a poor shared place. The four ways it breaks between five clients and twenty, and how to tell it has already happened.